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Premium Isn’t Better If You Don’t Need It Pull into a gas station and you’ll usually see three choices. Regular.…

What Happens When the Only Person Who Knows How Is Gone? A garage can have every tool it needs and…

You Can’t Organize Clutter You Don’t Need Walk into a working garage after a busy week and you'll usually find…

The Ford 300 Wasn’t Sexy. It Just Kept Showing Up. Some engines were built to make people stop and stare.…

An Engine Can Be Running and Still Go Nowhere Pull into a parking lot and leave the engine running. The…

Stop Reinventing the Repair Every Time Walk into a good repair shop and watch what happens when a car comes…

The Warning Light Is Not the Problem A warning light comes on while you're driving. What's your first reaction? For…

Don’t Wait Until You Need the Spare Most of us don’t think much about the spare tire. It sits in…

A Good Lead Is Worthless If the Connection Is Loose A customer follow-up system reminds me of one of the…

A Full Gas Tank Doesn’t Mean the Engine Is Healthy Years ago, working around cars taught me something that applies…

Stop Running Your Business Until Something Breaks There are two ways to maintain a car. The first is simple: drive…

Before You Add Another Part, Diagnose the Real Problem A customer walks into the shop frustrated. "The engine has no…